◆ Lucidbrewmusic
Contact us
Lucidbrewmusic is a small independent team reviewing online casinos for players in Australia. If you have spotted an error, want to ask about a review, or have a business enquiry, the addresses below go straight to the right person. Please note we are not a casino operator and cannot access or change player accounts.
Corrections and editorial
Write to editor@lucidbrewmusic.com. Include the page URL, the exact sentence you believe is wrong, what you think is correct, and a source or screenshot if you have one.
editor@lucidbrewmusic.com
General questions
Use info@lucidbrewmusic.com for questions about the site, our reviews of the 9 brands we compare, or how to use our guides. Mention which page prompted your question so we can answer precisely.
info@lucidbrewmusic.com
Partnerships and advertising
Contact partners@lucidbrewmusic.com with your company name, the brand involved and a short outline of the proposal. Commercial discussions are handled separately and never change our rankings.
partners@lucidbrewmusic.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a problem at a casino?+
We cannot act on your account, release withdrawals or settle disputes, because we are not the operator. Contact the casino's support first and keep written records of every exchange. If the issue suggests one of our reviews is out of date, tell us at editor@lucidbrewmusic.com and we will recheck it.
How quickly will I get a reply?+
We read every message and aim to reply within a few working days. Corrections are prioritised because inaccurate information can affect the decisions players make. If your message is time-sensitive, put the page name and the word correction in the subject line so it is easy to find.
Do you accept payment to change a ranking?+
No. Partners cannot buy a position, a higher score or the removal of criticism. We may earn commissions from some links, as explained in our disclosure, but the rankings of the 9 brands we compare are set by the editorial team using our published methodology.
Where can I get help if gambling is no longer fun?+
Please reach out to Gambling Help Online, a free and confidential Australian service available around the clock, or call 1800 858 858. You can also use BetStop, the national self-exclusion register, to block yourself from licensed Australian online wagering providers.