◆ Corrections & updates
Corrections & updates
Every review site gets things wrong at times. Casino terms change, payment limits move and bonus wording gets rewritten. We think the honest response is to show readers how we handle errors rather than pretend they never happen. This page explains what we treat as a correction, how you can report a problem, and what our editors do once a report arrives, so you can judge whether our reviews of the 9 brands we compare deserve your trust.
What counts as a correction
A correction is any change that fixes information a reader could rely on: a wrong wagering requirement, an outdated withdrawal limit, an incorrect licence detail, a payment method no longer offered to Australian players, or a misleading summary of terms. A cosmetic edit covers typos, clearer phrasing, layout tweaks and refreshed screenshots that do not change meaning. Corrections are noted on the page; cosmetic edits are not.
- A review listed a wagering requirement for the welcome bonus that the casino had since changed in its terms.
- A payments table showed a withdrawal method as available to Australian players after the operator had removed it for that region.
- A review named the wrong licensing authority for a brand after we misread the footer of the casino site.
- A bonus summary described free spins as having no maximum win cap when the full terms included one.
How to report an error
- The exact page address and the section or sentence you believe is wrong.
- A short explanation of what is incorrect and what you think the accurate information is.
- Supporting evidence where possible, such as a link to the casino terms page or a screenshot with the date visible.
- Whether you are a player, an operator representative or another party, so we can understand the context of the report.
editor@lucidbrewmusic.com · Contact us
What happens next
- An editor logs the report and confirms receipt to the sender at editor@lucidbrewmusic.com.
- The editor responsible for that review checks the claim directly against the casino site, its terms and, where needed, its support team.
- If the error is confirmed, the page is corrected and a dated note is added explaining what changed and why.
- If the report is not upheld, we reply with the reasons and keep a record in case the issue comes up again.
How reviews get updated
When a correction is confirmed, the editor responsible for that review updates the affected section, checks related pages such as comparison tables and bonus summaries for the same error, and adds a short dated note explaining what changed. Mark Henderson or another senior editor signs off before publication. If a change affects how a brand is ranked among the 9 we compare, the ranking is reassessed properly rather than quietly adjusted.
Frequently Asked Questions
Will you change a review if a casino asks you to?+
Only if the casino shows that a fact on the page is wrong. We do not change opinions, scores or rankings because an operator dislikes them, and commercial relationships play no part in the decision. Operators are welcome to send evidence to editor@lucidbrewmusic.com, and the same checks apply to them as to any reader who reports a problem.
How will I know a review has been corrected?+
Each confirmed correction is marked with a short dated note on the review itself, stating what was wrong and what the page now says. Minor wording or layout edits do not get a note, because they do not change any information you might rely on. If you reported the error, we will also reply to let you know the outcome.
What if I disagree with your verdict rather than a fact?+
Disagreement about a judgement is not the same as a factual error, but we still want to hear it. Write to editor@lucidbrewmusic.com and explain your reasoning, ideally with examples from your own experience. Editors review this feedback when revisiting reviews, and it can shape future assessments even when no immediate correction is needed.